recess
Right of withdrawal
In order to receive written confirmation of the information displayed pursuant to Article 4, paragraph 1 of the D.Lgs.185/99 , the customer is required to print or save on computer support this page . In the event that the signing of a contract for the purchase takes place outside the business premises , the sale in question and ' subject to Legislative Decree no. 50 of 15/01/1992 and subsequent amendments made by art. 5 of Legislative Decree n . 185 of 22/05/99 which provides the opportunity for the purchaser to exercise the right of withdrawal. Fall so in this case the distance purchases made by telephone or via the Internet whether they are delivered to your home or picked up at the company's headquarters or at a point of presence on the territory. The right of withdrawal applies to individuals (consumers ) acting for purposes that are unrelated to their own activity 'commercial. They are therefore excluded from the right of withdrawal , purchases made from retailers and businesses . What is The consumer has the right, within a period of 10 days from receipt of goods , to exercise the right of withdrawal. This right is the right to return goods purchased from the venditore1 , and the resulting refund for the purchase price, meaning that as the net amount paid for the good excluding additional charges such as packing , labor, transportation , taxes markings. In particular, the consumer who wishes to exercise the right of withdrawal must be sent to the store in question special notice within 10 days from the date of execution of the order, in the event that the contract has as its object the provision of services , or from the date of receipt Product , whichever is later , in the event that the contract has as its object the supply of products . The notice of withdrawal must be sent by registered letter with acknowledgment of receipt. The consumer will also return to the store in questione1 at the address stated this , the Products intact within ten days from the date of receipt of the same , together with the delivery note . The shipping costs will be borne by the consumer. Within 30 days from the date of receipt of notice of cancellation or from the date of receipt of the returned goods , the shop questione1 refund to the consumer any amounts already paid excluding incidental expenses (packing , labor, transportation , taxes mark ) . In the event that the contract has as its object the provision of services , the right of withdrawal can not be exercised in respect of services already performed . In the case where the contract has as its object the supply of products , the right of withdrawal will be approved only if the original covers packaging has not been opened and has not been removed or damaged no label attesting to the integrity of the product. Make sure you have ready the following information : the original invoice or accompanying document , the bank on which to obtain the transfer (ABI - CAB - Account of the ORDER ) . ** In the event that the invoice subject to exercise of withdrawal does not have a bank account , can ' provide those of an account belonging to a third party making explicit mention of the store questione1 authorization to credit the amount of such bank by fax. Then you should send , by following the procedures specified above , the Customer Service of the store in the questione1 recommended including a written and signed statement of the will ' to exercise the right of withdrawal and the summary of all the above information and requirements (including also the ' possible authorization to credit the amount in the bank account to a third party .) How to return the goods After getting the ' return authorization by the operator, packing materials carefully in order to protect the original packaging of products from any damage, writing or labeling . 1The shop contact is the one who provided the goods as specified in the original bill or in the accompanying document . Store locations are also available by clicking on the " Information" in the shopping area . Text of Legislative Decree 185 of 22/05/99


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